"App not open anymore" - intermittent trouble opening apps in Ventura

I’m experiencing a very strange issue with my 2017 27” iMac running Ventura 13.6.3. I’ve found similar posts here, but nothing that seems to describe exactly what’s happening to me. Hoping someone can help shed some light on this.



WHAT HAPPENS:


Rather frequently (once a week or so, sometimes more often), my Mac will no longer let me open apps. Apps that are open continue to function just fine, but if I try to open anything else this happens (in order):


  • Icon bounces in dock indefinitely.


  • If I click the icon while it’s bouncing, jt disappears entirely


  • If I wait, it stops bouncing. The icon remains (even if I don’t ordinarily keep it in the dock)


  • If I try to reopen it, I get a message the “[App name] is not open anymore”, which is strange, as I expect it to not be open and intend to open it.


  • Sometimes, more rarely, I get the “You can’t open the application [App name] because it not responding or no message at all (literally nothing happens - no icon bounce, nothing)


*Note that this happens with any app at this stage, so it doesn’t appear to be related to any single app pref file or anything like that. It’s a deeper OS issue.



WHAT WORKS:


The only thing that makes this issue go away is a reboot. Works every time, in fact. It’s just not practical to reboot once a week or more, especially if I’m in the middle of something (SSD or not, 2017 machines with lots of apps take a long time to boot…)



WHAT DOESN’T WORK:


I’ve tried lots of other solutions based on similar posts, none of which have any effect:


  • Reset SMC


  • Boot in Safe Mode to clear the cache


  • Re-installed the OS entirely (not a full wipe, but OS re-install with apps and files intact) -  really REALLY thought this one would work…


  • Shut down antivirus scanner in case periodic scans were causing issues


  • Stopped running Chrome in case some weird auto update thing was happening


  • Tried duplicating an app and running that version instead (this is when the “not open anymore” error was replaced with the “not responding” message if I recall correctly)


  • Can’t force quit the app via the apple icon as the app isn’t technically running and therefore doesn’t appear in the list


  • Can’t attempt to open the app via Terminal as I can’t open Terminal


  • Can’t attempt to see what background processes might be causing issues as I can’t open Activity Monitor



I can’t recall any specific trigger for this like a software update, software install, etc. The only thing I can think of is that I replaced some faulty RAM recently (put back in the RAM I’d been using previously without issues after encountering trouble), but this doesn’t “feel” like a hardware thing to me…


The only thing I can think of is that perhaps my antivirus app ("VirusScanner") could have deleted some important OS file somewhere, but I don't even know how to begin testing for that...


Any ideas? Happy to provide more info as needed!

Posted on Dec 28, 2023 6:15 PM

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Posted on Dec 28, 2023 6:30 PM

Hey there!


What is the manufacturer of the memory you installed? Mac computers are sensitive to third-party memory, and typically only memory from Crucial or OWC is recommended.


I'd also suggest you fully uninstall the anti-virus utility following the developer's instructions. Third party anti-virus isn't needed as your Mac has protection built in:




The next step I'd suggest is checking the health of your startup disk. This can be done with DriveDx. Let us know what it reports, or if possible, upload screenshots. You can upload them using the Image insertion tool:



-Jack

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Question marked as Top-ranking reply

Dec 28, 2023 6:30 PM in response to targus

Hey there!


What is the manufacturer of the memory you installed? Mac computers are sensitive to third-party memory, and typically only memory from Crucial or OWC is recommended.


I'd also suggest you fully uninstall the anti-virus utility following the developer's instructions. Third party anti-virus isn't needed as your Mac has protection built in:




The next step I'd suggest is checking the health of your startup disk. This can be done with DriveDx. Let us know what it reports, or if possible, upload screenshots. You can upload them using the Image insertion tool:



-Jack

Dec 28, 2023 8:50 PM in response to targus

There is your problem, almost certainly!


Mac OS does not require nor does it benefit in ANY way by having those types of apps installed. It doesn't matter that they are not being used they are installed and what they do is modify Mac OS. What the net effects of those modifications is to make Mac OS slow, unstable, appear buggy and offer absolutely nothing in return. Sounds pretty scary right?..... well it is!


In short, please NEVER EVER install any of these types of apps on any Mac!!!! All Mac OS needs to be secure and stable is simply keep it up-to-date and restart your Mac about 1X every week or so.


Please locate the developers uninstall instructions for each of the apps you have installed and follow to the letter. Then restart your Mac in Safe Mode and then restart normally and test. If you continue to have problems there is more we can do to troubleshoot but lets try this first and see what happens.

Dec 28, 2023 8:10 PM in response to targus

Corsair RAM has a poor reputation on these communities however your problem may be cause if y ou have any of the following types of third party apps installed:


  1. Antivirus apps
  2. Cleaning apps
  3. Security apps
  4. VPN apps
  5. VPN apps


If you have any of these types of apps installed, please locate the developers uninstall instructions and uninstall. Then restart in Safe Mode and then restart normally and test.

Dec 28, 2023 8:49 PM in response to Jack-19

I'm far from an expert, but I'm starting to suspect more and more that this is actually potentially a RAM issue for the following reasons:


  • The issue seems app-agnostic in that it applies to any/all apps regardless of origin, suggesting that, rather than an issue with an individual app's plist file or other corruption, the issue is more global in nature
  • If this "global" issue were inherent in software, the OS reinstall I did would have fixed it (and would seemingly yield the same result as a full wipe and TM restore), leading me to think that it's more likely to be hardware based than software
  • Seeing as both Drive Dx and Disk Utility are convinced that the startup drive itself is healthy, I naturally set my sights on RAM as the culprit
  • In my 15 or so years of using Macs, I've had three separate issues (intermittent kernel panics, boot issues, etc.) and they ALL turned out to be RAM related after trouble shooting every other possible avenue. This may just be confirmation bias here, but I have every reason to think that this new problem is indeed RAM related as well.


Does this sound reasonable to you, Jack? (Not that I'll hold you responsible if it's not RAM - Just looking for another opinion on the matter). It's just so hard for me to conceive of a software issue NOT inherent in the OS itself that would have this kind of bleed over effect on other apps and would only do so after the computer has been on for a while. The more I turn it over in my head, the more it starts to feel like RAM to me...

Jan 3, 2024 1:44 AM in response to rkaufmann87

Uninstalling (fully via manufacturer instructions) and restarting in Safe mode then restarting normally unfortunately did not solve the problem (though it did significantly speed up my boot process!)


Luckily, this time, I had the foresight to open both Activity Monitor and Terminal before the issue reared it's head so I got a bit more information.


Firstly, when the unceasing hopping icon disappears after a click, I notice that there does appear to still be a process running (this time, the app in question was QuickTime Player), though it wasn't drawing any actual processor power according to the screenshot below:



If I attempt to re-open the app via Terminal, I get the following mysterious error message (computer and username redacted to protect my identity):


If I first quit the process via Activity monitor and attempt to reopen the app via Terminal, I get no message or any other indicator on Terminal that anything is amiss - I just get he usual "App not open anymore" pop up and the app doesn't open.


Looks like the "-600" error typically points to specific apps being corrupted in some way, but - again - this happens with any/all apps not currently open every 5 or 6 days and the apps function normal before and after (post-reboot) these messages.


At this point, it feels very much like a hardware issue to me, so I've ordered a new set of OWC RAM to install. While I'm waiting, if there are other troubleshooting steps you think we can take or if you have any further insight, I'd love to hear what you think!

Dec 28, 2023 8:32 PM in response to targus

I live in Japan, so I'll have to see if OWC will ship here or source a local vendor.

You may also want to try Crucial to see if they are able to ship or have a local website: Crucial.


When you say a full OS install, you mean wiping the drive entirely, then restoring data from a TimeMachine backup or do you mean wiping, then manually restoring just the necessary data? The former is time consuming but doable, the latter is such a nightmare for me that I'd rather just reboot once a week, to be honest...


Restoring manually (the latter) would resolve the issue if it were software, the former (restoring from Time Machine) might fix it, but it could persist if there's some odd software issue.


You could try an erase, reinstall, and Time Machine restore before trying new memory.


-Jack

Jun 16, 2024 5:17 AM in response to ap83

Did you ever get this solved? I did not - my workaround is to set (via Terminal) a twice weekly reboot. It "works" in the sense that the Mac reboots before the invisible countdown concludes and the issue starts, but it's kind of annoying to wake up to my login screen and have to wait before doing anything on my machine. Also annoying when the occasional app (usually chat program LINE) blocks the shutdown and I wake up to that screen...

Dec 28, 2023 8:27 PM in response to Jack-19

I think I discarded the original 4GB Apple RAM after using the new ones for more than a year with no issue (at least, I can't seem to find them now, so I presume I pitched them).


I can at least remove the newly returned 8GB pair and see how it runs with the 16GBs that always seemed to work until now.


I live in Japan, so I'll have to see if OWC will ship here or source a local vendor.


When you say a full OS install, you mean wiping the drive entirely, then restoring data from a TimeMachine backup or do you mean wiping, then manually restoring just the necessary data? The former is time consuming but doable, the latter is such a nightmare for me that I'd rather just reboot once a week, to be honest...

Dec 28, 2023 7:57 PM in response to Jack-19

Thanks kindly, Jack! I'm using Corsair RAM. I'd had two 8GB and two 16GB installed for years and all was good. Upgraded the two 8GB to match the 16GB (same brand and all) and things ran great for about a year until I had trouble hanging at boot. I returned the 8GB back where they were prior to this new issue coming up. Could be a coincidence, but does this sound like an issue with RAM? I suppose anything could be RAM, really...


Anyway, I recently used the built in Disk Utility to check on the health of the startup drive and everything checked out. I'll try DriveDX and post the results shortly.


Thanks again!

Dec 28, 2023 8:22 PM in response to rkaufmann87

Thanks!


So, I do have some apps that fit that definition - Intego's free "VirusScanner" app and a VPN app from Unlocator. Even of these apps aren't running, are you suggesting that their mere presence on my hard drive could cause this? I could understand if I'd just recently installed them, but these are apps that I've had for years and used with absolutely no issue (and continue to use on my other Macs with no issue) so it doesn't feel like they're likely to be the culprit.


That said, I'll try anything once, so I'll remove these two (probably one at a time, as I don't care so much about the virus scanner, but DO use the VPN on occasion), reboot in safe mode, and cross my fingers that I don't run into the app issue again after a week or so.

Dec 28, 2023 9:01 PM in response to rkaufmann87

I can uninstall and see what happens. I agree that virus software is pretty unnecessary, but the VPN does serve a very specific function for me that can't be replicated through the Mac's own OS, so it's a stretch to say they offer nothing but instability. That said, I understand what you're getting at.

Though the idea that these apps would not cause issues until steeping for multiple years seems unlikely, I've got nothing to lose at this point...


I just don't want you to think I'm some senior citizen who's been haphazardly downloading "search bars" for his browsers or "cleaning apps" and other nonsense. Believe me, I've had to help my dad with those kinds of issues.

I'd like to think I'm more savvy than that... ;)

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"App not open anymore" - intermittent trouble opening apps in Ventura

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