Macbook Air Stuck In Recovery Mode

Hey there!

You will need to restore your Mac using Apple Configurator on a second Mac. You will need the following:

• • The latest version of Apple Configurator installed on a Mac running macOS 12.4 or later
  • Internet access
  • You may need to configure your web proxy or firewall ports to allow all network traffic from Apple devices to Apple’s network 17.0.0.0/8. For more information on the ports used by Apple products, see the Apple Support article Use Apple products on enterprise networks. For more information on whether your network uses a web proxy or firewall, consult your router manual or your internet provider.
  • A supported USB-C to USB-C charge cable, such as the one sold by Apple (may not be available in all countries or regions) or a supported USB-A to USB-C cable
  • The USB-C cable must support both power and data. Thunderbolt 3 cables aren’t supported.

Then, follow the steps here:

Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support.

If you don't have access to a second Mac, contact Apple Support:

Contact - Official Apple Support

If you'd prefer, if you purchased your Mac recently from Apple, you may be able to exchange it for a new one:

Returns & Refunds - Shopping Help - Apple

You can also call Apple and see if you can exchange it:

Contact - How to Contact Us - Apple

Hope this helps!

-Jack

Do you have access to another mac? Then you might want to download macOS on there and make a bootable installer to install the macOS froM

Create a bootable installer - Apple Support