Hi, looking for an answer as to why I cannot log into telstra webmail on my Mac, I put in my user name and when I hit ‘continue’ it just flashes a bit and does nothing, I haven’t accessed it on my Mac in months-could it be full?
im not at all tech savvy and cannot find any answers but I can still access Telstra mail on my iPhone.
appreciate any help.
Lisa
MacBook, OS X 10.11
If your MacBook is still running OS X 10.11 "El Capitan" as shown in your profile information, it is quite likely its version of Safari is too old to cope with recent websites.
Your options are to upgrade macOS, if possible:
How to download and install macOS - Apple Support
... or to try a different browser. For example, Firefox ESR (Extended Service Release) will work with El Capitan:
https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr
If your MacBook is still running OS X 10.11 "El Capitan" as shown in your profile information, it is quite likely its version of Safari is too old to cope with recent websites.
Your options are to upgrade macOS, if possible:
How to download and install macOS - Apple Support
... or to try a different browser. For example, Firefox ESR (Extended Service Release) will work with El Capitan:
https://support.mozilla.org/en-US/kb/switch-to-firefox-extended-support-release-esr
Thank you, I will try that
Lisa
Cannot log into telstra webmail on Mac
