The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have just bought a new laptop and when I plug my 6th gen nano in it says "ipod nano cannot be used becuase it is not supported on version of windows" - I have looked on the system and it has the most up to date driver. The itunes is installed through windows as recommended
iPod nano
Try iOS device not showing in iTunes for Windows - Apple Community. You may need to use a version of iTunes downloaded from apple.com rather than installed via the Microsoft Store. Another possibility is that you are using Windows in S mode, which may not be compatible with older software and drivers.
tt2
Try iOS device not showing in iTunes for Windows - Apple Community. You may need to use a version of iTunes downloaded from apple.com rather than installed via the Microsoft Store. Another possibility is that you are using Windows in S mode, which may not be compatible with older software and drivers.
tt2
Hi, Thanks, but none of the options are working, including the switching out of S mode...
Thank you. Appreciate you trying to help.
ipod nano cannot be used becuase it is not supported on version of windows
