How can i activate my disabled App Store account

I can’t update or download any app on my App Store. It says the account has been disabled. How do I go about it

iPhone 14 Pro Max, iOS 17

Posted on Dec 29, 2023 12:00 PM

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Question marked as Top-ranking reply

Posted on Dec 29, 2023 12:04 PM

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Use this link provided by Apple in If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


2 replies
Question marked as Top-ranking reply

Dec 29, 2023 12:04 PM in response to kojo296

Hello,


With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".


This is not something you can fix yourself. Use this link provided by Apple in If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


or for telephone contacts refer to: Contact Apple for support and service - Apple Support


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How can i activate my disabled App Store account

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