You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Apple ID Hack attempt

I live in Uk (Nottingham). I just got an update on my iPhone that my Apple ID sign in requested near Xi’an Shaanxi . I have searched for this area it’s in China . I can’t access my Apple ID now from my cell phone. I need guidance on this matter

iPhone X, iOS 15

Posted on Dec 29, 2023 1:57 PM

Reply
5 replies

Dec 29, 2023 2:14 PM in response to Engr0818

I'm sure you have the link already, but here is the contact info including live chat.

Contact - Official Apple Support


Also be aware that it is a common scam to receive these messages and they want you to enter your Apple ID and Password. If they can get this information, not only can they take your data, but also lock you out of your device. Did you give any information from the message when you received it?


If you cannot reset your password and are unable to access any of your information when attempting to sign into iCloud.com, then the last resort is the Account Recovery process.

How to use account recovery when you can’t reset your Apple ID password - Apple Support

Apple ID Hack attempt

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.