I live in Uk (Nottingham). I just got an update on my iPhone that my Apple ID sign in requested near Xi’an Shaanxi . I have searched for this area it’s in China . I can’t access my Apple ID now from my cell phone. I need guidance on this matter
iPhone X, iOS 15
I'm sure you have the link already, but here is the contact info including live chat.
Contact - Official Apple Support
Also be aware that it is a common scam to receive these messages and they want you to enter your Apple ID and Password. If they can get this information, not only can they take your data, but also lock you out of your device. Did you give any information from the message when you received it?
If you cannot reset your password and are unable to access any of your information when attempting to sign into iCloud.com, then the last resort is the Account Recovery process.
How to use account recovery when you can’t reset your Apple ID password - Apple Support
See if you can access your account on the internet. If you can view it there, you can see if anyone else is signed into your Apple ID or if you receive any error messages when attempting to sign in.
Have you been able to start a live chat with Apple using the link provided earlier?
This is the support article Apple provides if your Apple ID is greyed out and won't let you tap on it.
No I just received a pop up on screen that my Apple ID sign in is requested . I didn’t allow it on the pop up but since then the setting tab showing my name is locked and I can’t access it but other options on my phone are accessible.
Can I use a live chat support to report this problem ? I called apples support but it said that support would be active from Monday 8 am. What to do now??
Apple ID Hack attempt
