It sounds like you used to have the circular instant video feature in WhatsApp on your iPhone 14, but now the option to toggle between video and voice messages is no longer available.
Troubleshooting Circular Instant Video Issue:
1. Restart Your Device: Sometimes, a simple restart can resolve unexpected glitches in apps. Try restarting your iPhone 14 and then check if the circular instant video feature reappears in WhatsApp.
2. Check for App Updates: Ensure that your WhatsApp is up to date. Open the App Store, then go to the "Updates" tab to see if there's a new version of WhatsApp available. If there is, download and install the update.
3. Reinstall WhatsApp: If the issue persists, you might want to consider uninstalling and reinstalling the WhatsApp application. To do this, press and hold the WhatsApp icon on your home screen until it wiggles, then tap the "x" icon to delete it. Afterward, go to the App Store and download WhatsApp again.
4. Contact WhatsApp Support: If none of the above steps resolve the issue, it's a good idea to reach out to WhatsApp support. They might have specific insights into this particular issue or be able to provide guidance on how to restore the circular instant video feature.
It's worth noting that app features can vary based on different factors, including device compatibility, regional settings, and updates pushed by the app developers. Therefore, contacting WhatsApp support can provide you with the most accurate information and assistance tailored to your specific situation.
Community Input and Feedback:
Additionally, reaching out to other iPhone 14 users or the broader WhatsApp community might yield valuable insights, especially if others have experienced and successfully resolved a similar issue. Online forums, social media groups, or even WhatsApp user communities can be great places to seek input from others.