MacBook Air 2013 shutting down

Hi, my macbook switches off when it gets to about 60% battery. I bought a new battery this time last year. The battery health itself appears fine. I have energy saver on in Chrome. I don't have tons of tabs open. I have 30 gb of 121 gb available disk storage. I'm lost? Can anyone help?

Posted on Dec 30, 2023 7:30 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2023 10:30 PM

I'm assuming you installed a third party battery since I'm doubtful Apple was still replacing batteries at that time? If this was a third party battery, then the battery could be failing. Unfortunately the quality of third party Lithium batteries is extremely poor even when purchased from a respected vendor. Your best options are from OWC or iFixIt.


FYI, is your battery still under warranty from the manufacturer? Maybe it can be replaced for free under warranty, but it is hard to say what the manufacturer will require as proof of a problem.


Try running Coconut Battery to see how it assess the condition of the battery....hard to say how reliable the assessment is for a third party battery, but it is about all you have to go on here. Also, the health of the battery can fluctuate depending on charge level, so you may want to check its health just before it powers off and as soon as you can log back into macOS after an unexpected shutdown.


You can try an SMC Reset.


You can also try to recalibrate the battery, but I doubt this will help.


7 replies
Question marked as Top-ranking reply

Dec 31, 2023 10:30 PM in response to dkw1001

I'm assuming you installed a third party battery since I'm doubtful Apple was still replacing batteries at that time? If this was a third party battery, then the battery could be failing. Unfortunately the quality of third party Lithium batteries is extremely poor even when purchased from a respected vendor. Your best options are from OWC or iFixIt.


FYI, is your battery still under warranty from the manufacturer? Maybe it can be replaced for free under warranty, but it is hard to say what the manufacturer will require as proof of a problem.


Try running Coconut Battery to see how it assess the condition of the battery....hard to say how reliable the assessment is for a third party battery, but it is about all you have to go on here. Also, the health of the battery can fluctuate depending on charge level, so you may want to check its health just before it powers off and as soon as you can log back into macOS after an unexpected shutdown.


You can try an SMC Reset.


You can also try to recalibrate the battery, but I doubt this will help.


Jan 17, 2024 3:36 AM in response to HWTech

Thank you

New problem kind of - no longer shutting down with no notice just not holding charge/running down quick

I installed etrecheck - found some suspected malware and removed - restarted and ran again, aside from the age issue the main thing appears to be something in chrome which I had suspected but have no clue how to solve.

report being pasted below




 


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MacBook Air 2013 shutting down

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