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I cannot update my card with a new expiration date, nor can I remove my card.

I get a warning that my card cannot be used because it has expired. Fine. I have the same card but now with an updated expiration date. I cannot edit the new expiration date, nor can I remove my card (because it still has purchases pending). So now my card and purchases are stuck in limbo. Get it together apple. This is ridiculous.


[Re-Titled by Moderator]

iPhone 5s, iOS 12

Posted on Dec 30, 2023 9:25 AM

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Question marked as Top-ranking reply

Posted on Dec 30, 2023 2:49 PM

Nope. It won’t let me do that. It’s the same cc but just an updated expiration date. Then when I try to delete that card to add the same “new” card, it tells me, you can’t do that because there are still purchases pending. It’s a catch 22 that apple hasn’t considered. Frustrating as ****.

7 replies
Question marked as Top-ranking reply

Dec 30, 2023 2:49 PM in response to Silverskates

Nope. It won’t let me do that. It’s the same cc but just an updated expiration date. Then when I try to delete that card to add the same “new” card, it tells me, you can’t do that because there are still purchases pending. It’s a catch 22 that apple hasn’t considered. Frustrating as ****.

Dec 31, 2023 9:05 PM in response to Silverskates

Sigh. Okay, I’ll try to explain this again: No can do. See our above comments. It’s the SAME CREDIT CARD!! But with a new expiration date. So when I try to delete the old card (same card but the old expiration date), then apple, in its infinite wisdom, tells me I can’t because there’s still pending charges…. Although Apple sent me emails saying I needed to update that card because it was no long valid. Then I tried to edit that cc to add the new updated expiration date. Nope! Apple won’t let me. Again. And I repeat. Catch 22. Apple! Get you SH$& together please.

Dec 31, 2023 10:43 PM in response to lnrdgo

Same problem here. I have a new credit card with the same number as my current card in apple pay, but with a new expiration date. There is no option to update the expiration date. I cant delete the card and re add it, because i have active subscriptions that require a payment method. Trying to add the new card in addition to the current card also results in failure: an error saying that i already have that card on file. This is pretty lame UX and should get patched.

Jan 1, 2024 5:02 AM in response to JC Daws

I just found the work-around but!, the caveat is that you need to have a PayPal account. That’s one of the options. I have that cc linked to my PayPal account so I switched to that. Now that works. Still ****** me off that apple can’t get it together and fix this. They have to be aware of the problem.

I cannot update my card with a new expiration date, nor can I remove my card.

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