Face ID not working with App Store

Iphone 15 pro, the Face ID is not working in the app store and I have to manually enter my password.

I also do not get the "double click" option, but rather, there is an "install button" that I must select.

I have tried reset Face ID, tried “media & purchase” > “password setting”; tried turn off and on the iPhone; tried reset the all setting” but still won't work in app store. Face ID appears to be working everywhere else.

iPhone 15 Pro

Posted on Dec 30, 2023 10:52 AM

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Face ID not working with App Store

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