You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

lorne148 Author

Level 1

9 points

Being told to update payment details, but details are already correct

My payment method didn't work for my icloud subscription. In settings, it prompts me to "Update Payment Details". My card is still valid and hasn't expired. Nothing has changed, so the card should still work.

I tried to remove and re-add the card, but it wouldn't let me remove it because there are subscriptions attached to it. It wouldn't let me add the card again because the card is already added.

So I don't see how to get my payments working again. Can anybody help?

iPhone 12 Pro, iOS 17

Posted on Dec 30, 2023 3:20 PM

Being told to update payment details, but details are already correct

Similar questions