My App Store account is locked

I can’t update any app because my account is locked


[Re-Titled by Moderator]

Posted on Dec 31, 2023 8:10 AM

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Question marked as Top-ranking reply

Posted on Dec 31, 2023 11:34 PM

That usually means that there is a problem with a previous purchase. Speak to Apple Support. Only Support has access to your account details.


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Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Dec 31, 2023 11:34 PM in response to tamarkus288

That usually means that there is a problem with a previous purchase. Speak to Apple Support. Only Support has access to your account details.


Worldwide Apple Support -

Contact Apple for support and service - Apple Support


M1 Mac mini, macOS 14.2;  Watch, series 7 GPS/cellular, watchOS 10.2; iPad Pro 2nd Gen, iPadOS 16.7.3; iPhone 12 Pro, iOS 17.2; TV 4th Gen, tvOS 17.2; HomePods, audioOS 17.2 and Airport Express w/ Airplay 2

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My App Store account is locked

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