Text message notifications. Even after a chat and following steps from several online sources, I still am not receiving alerts/notifications for text messages. I only get a vibration but no sound.

I’m not receiving a sound notification for incoming text messages. I’ve followed online steps and gotten help on an Apple chat but it still isn’t working.

iPhone 14 Pro, iOS 17

Posted on Dec 31, 2023 2:15 PM

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Question marked as Top-ranking reply

Posted on Dec 31, 2023 2:30 PM

Without knowing what online steps you have followed it’s possible that some of what I will suggest you’ve already tried.


  • Check the Mute switch on the left side of the iPhone near the top - it should be toward the screen
  • Go to Settings/Sounds & Haptics, tap on Text Tone and choose a tone
  • Do you have an Apple Watch? If so, text alerts will only sound on the watch and not the iPhone to avoid redundant alerts
  • Open the Control Center by dragging down from the battery icon - is the button next to Focus “lighted”? If so, tap it to turn off Do Not Disturb
4 replies
Question marked as Top-ranking reply

Dec 31, 2023 2:30 PM in response to charinhouston

Without knowing what online steps you have followed it’s possible that some of what I will suggest you’ve already tried.


  • Check the Mute switch on the left side of the iPhone near the top - it should be toward the screen
  • Go to Settings/Sounds & Haptics, tap on Text Tone and choose a tone
  • Do you have an Apple Watch? If so, text alerts will only sound on the watch and not the iPhone to avoid redundant alerts
  • Open the Control Center by dragging down from the battery icon - is the button next to Focus “lighted”? If so, tap it to turn off Do Not Disturb

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Text message notifications. Even after a chat and following steps from several online sources, I still am not receiving alerts/notifications for text messages. I only get a vibration but no sound.

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