Mac Air M2 display stops working, External display is fine.

My Mac Air just stops displaying to its own screen, probably 2-3 times a week. It usually happens when I walk away from the desk, so I'm guessing it might be triggered by some kind of sleep mode. The external display works fine though, and I've now configured it as my main display just so I can reboot cleanly from this situation. I can't get the native display back except by rebooting. Any thoughts?

MacBook Air, macOS 13.5

Posted on Dec 31, 2023 5:28 PM

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2 replies

Jan 1, 2024 2:05 AM in response to ellyma

Try and boot the mac in the safe mode to see if the issues persist. If they don’t persist in the safe mode they’re caused by an external piece of software, then you want to evaluate the software installed to your mac


  1. On your Mac, choose Apple menu  > Shut Down.
  2. Wait for your Mac to shut down completely. A Mac is completely shut down when the screen is black and any lights (including in the Touch Bar) are off.
  3. Press and hold the power button on your Mac until “Loading startup options” appears.
  4. Select a volume.
  5. Press and hold the Shift key, then click Continue in Safe Mode.
  6. The computer restarts automatically. When the login window appears, you should see “Safe Boot” in the menu bar.


Jan 1, 2024 2:36 PM in response to WheelieNick

Thank you for the idea. I'm not sure how to really leverage it though because the problem only happens every few days, so even if I went into safe mode for several days (which seems unrealistic - I'm pretty dependent on my computer), the lack of it happening isn't necessarily meaningful. If you have other thoughts though, I'm all ears. Thanks again :)


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Mac Air M2 display stops working, External display is fine.

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