How to fix the "Apple ID not yet used in iTunes Store" error?

I have such a problem, when I try to download some kind of program, the message appears. This Apple ID has not yet been used in the iTunes Store.


I have already created another account and it has the same problem. It was the same with Resetting the system, nothing helps, I really need to fix it.


[Re-Titled by Moderator]

iPhone 13, iOS 17

Posted on Jan 1, 2024 7:43 AM

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Question marked as Top-ranking reply

Posted on Jan 1, 2024 8:28 AM

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.


60 replies
Question marked as Top-ranking reply

Jan 1, 2024 8:28 AM in response to Vandermord

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free.


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.


Aug 30, 2024 12:51 PM in response to Donwap

The resolution to this issue is often making sure you have entered a credit card or other valid method of payment* even if you plan on using account balance to pay for a purchase or the item is free; e.g.: Sign in with your Apple ID - Apple Support

- "When you sign in to the App Store and other media services for the first time, you might need to add a credit card or other payment information."


If there is an option to select "Review" or "Continue", select that and enter valid payment information if required. If there's problems doing this:

On a mobile device tap: Settings > [your name at the top] > Media & Purchases > View Account > Manage Payments > Add Payment Method.

Alternatively this document explains how to 'Add a payment method to your Apple ID' on an Apple mobile device, a Mac, or a PC; click here --> Add a payment method to your Apple ID - Apple Support


If you continue to have problems contact Official Apple Support - Select your region from the list and then your country from the pop-up window. If you do not see your country, see if there is an "other" listing for that region.

https://getsupport.apple.com/?caller=cups&PGF=PGF63005


*Payment methods that you can use with your Apple ID - Payment methods that you can use with your Apple ID - Apple Support but note that Apple Account balance may not be sufficient in this situation.



Sep 22, 2024 4:55 AM in response to Vandermord

For all of you being blocked by App Store even if you entered a valid payment method and shipping address, do the following (God this is so bad UX!) from a Mac (a similar approach should be taken if you use other Apple devices):

  1. open the "System settings" from top left corner;
  2. Select your account (considering you're logged in);
  3. Now from here I managed to get redirected to the browser for an Apple web page and then again redirected to the "Music" app (where you should "verify" your App Store account); since I don't recall which one of the submenus I used, you should try either with "Multimedia files and purchases" (or something similar.. I have another language atm) or "Payment and Shipping".


Yes the UX is very bad: the App Store application was blocking me from proceeding with my data submition for no reason at all (the "Continue" button kept being greyed out after pushing it).

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How to fix the "Apple ID not yet used in iTunes Store" error?

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