Why App request request being rejected
Downloaded “Pixelcut” app just used the trial for one time only, and not satisfied with the app features. Apple Store had charged me for one year subscription even I had cancelled the subscription by the next day.
Raised the refund request twice but requests being declined with the reason “not meet the condition of refund”. Let’s me feel Apple Store is just a scam, the system let people purchase the rubbish app, and not allowed for refund!
Contacted the customer service by message, but get the below reply:
I’m afraid the Apple advisors, have no inherence in the decision for the refund, since all the request made either in the website or over online support, are sent to the designated internal team for evaluation.
When the decision is made, it will be according the Apple terms and conditions.
It is helpless of being an Apple user.
iPhone 14, iOS 17
