Since changing to Ventura from 10.8.5;
When I am trying to send a message, typing will not show - it seems to be in a space behind the screen or in a text box! Changing font colour doesn't work.
There must be something easy I am missing.
[Re-Titled by Moderator]
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?
Give this a try: boot into Safe Mode according to How to use safe mode on your Mac and test to see if the problem persists. Reboot normally and test again.
NOTE 1: Safe Mode boot can take up to 3 - 5 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
NOTE 2: if you have a wireless keyboard with rechargeable batteries connect it with its charging cable before booting into Safe Mode. This makes it act as a wired keyboard as will insure a successful boot into Safe Mode.
Have you installed and run any "cleaning", "optimizing", "speed-up", anti-virus or VPN apps on your Mac?
Create and log into a new, basic, admin user account, Set up users, guests, and groups on Mac, and see if the problem persists. This tells us if the problem is limited to your user account or is system wide.
Note: do not launch any 3rd party apps in the account so as to not install any of the supporting files that most create.
If the problem isn't present then your original account has software installed that is causing the problem.
I hope I have fixed it myself - followed some other messages and have gone into MAILBOX tab and REBUILD, and it is letting me write a message!
Thanks to all you volunteers who help people like me!
In addition to my last reply and request do the following:
Download and run Etrecheck. Be sure to give it Full Disk access before running.
Copy and paste the results into your reply. Etrecheck is a diagnostic tool that was developed by one of the most respected users here in the ASC and recommended by Apple Support to provide a snapshot of the system and help identify the more obvious culprits that can adversely affect a Mac's performance.
Copy the report
and use the Additional Text button to paste the report in your reply.
Then we can evaluate the report to see if we can determine the cause of the problem.
Old Toad - That has worked in safe mode, thank you.
I have another post (which I can't find again!)
When I pull down any help menu, the type shows until I try to scroll down, then it disappears.
Not added any cleaning etc stuff yet - Just trying to get used to this new system. Unfortuneatly, also changed email server at same time.
[Edited by Moderator]
Hello again Old Toad.
This morning, back to typing not showing. Did a mailbox rebuild which let me send off one email.
Can I take off Ventura and reload with an OS with fewer whistles and squeaks to go wrong - I am missing my OSX8.5.1, but so many things online don't work with 8.5.1 any more!
This was just a temporary fix - I need to rebuild every time I want to send an email!
There must be some permanent way to sort this - help - anybody??
Mails in MacBook Pro will not show the message while typing.
