MacBook Pro is crashing

My mid 2012 MacBook Pro started crashing . I am able to use my computer but when I walk away, then come back some time later, I am looking at the Catalina image with a password window, like the computer had just booted up.


This seems to have started not long after I tried to install a Bit Torrent app. When I installed, my Mac gave me a warning this was an app from the Internet. I overrode by unlocking the permissions. (As it turned out, I was unable to get the Bit Torrent app to work, anyway).


I don't have a back up. After installing OS Catalina, my older Carbon Copy Cloner would not work, needing an update. It's on my to-do list, but it didn't get done.


I am not sure the Bit Torrent app installation is the problem, but it's suspicious considering the timing. What solutions are there for fixing this crashing? šŸ¤ž

Earlier Mac models

Posted on Jan 2, 2024 9:47 AM

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Jan 2, 2024 10:47 AM in response to rainair

Just to be clear, your Mac isn't just going to sleep as it usually would if you don't use it for a while? The password window would be normal in that event, but you can check your Mac's sleep settings: Set sleep and wake settings for your Mac - Apple Support.


I am not questioning your conclusion the Mac is restarting on its own. If that is in fact happening resetting its NVRAM is justified: Reset NVRAM on your Mac - Apple Support. I suggest doing that anyway. Resetting NVRAM will reset the Mac's sleep / wake settings to defaults (among certain other parameters).

Jan 29, 2024 5:29 PM in response to rainair

An archived version of Reset the SMC of your Mac - Apple Support contained the following helpful description applicable to that Mac:


  1. Shut down the computer.
  2. Plug in the MagSafe power adapter to a power source, connecting it to the Mac if its not already connected.
  3. On the built-in keyboard, press the (left side) Shift-Control-Option keys and the power button at the same time.
  4. Release all the keys and the power button at the same time.
  5. Press the power button to turn on the computer. 

Note: The LED on the MagSafe power adapter may change states or temporarily turn off when you reset the SMC.


Personally I'm convinced it was a requirement to have the power adapter connected while you reset the SMC on those older Macs. Apparently it's not a concern for newer ones since the current version of that Support document makes no mention of it. Or perhaps Apple no longer cares about those older Macs and overlooked that requirement in their revised Support document.


Regarding Step 6 above, it has been my experience on those older Macs that the MagSafe LED may or may not change states depending on the particular model Mac. So "may change states or temporarily turn off" is technically correct. It would be the only visual indication of a successful SMC Reset, but if the LED doesn't change state, it does not necessarily mean it was not effective.


By the way you might also want to follow the instructions for Before Resetting the SMC:


  1. Press Command + Option + Escape to force quit any application that is not responding.
  2. Put your Mac to sleep by choosing the Apple () menu from the upper-left menu bar and then choosing Sleep. Wake the computer after it has gone to sleep.
  3. Restart your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Restart.
  4. Shut down your Mac by by choosing the Apple () menu from the upper-left menu bar and then choosing Shut Down.


The idea is to begin the procedure with the Mac in a known state: sleep, wake, restart, and then shut down.

Jan 2, 2024 9:57 AM in response to rainair

Was there a crash or kernel panic report with an offer to "send to Apple"? If so you can copy and paste the contents here. You may need to use the "additional text" icon.


You may also be able to rule out hardware causes by using "Safe Mode" and determining if the crashes occur while using the Mac while in that mode: Use safe mode on your Mac - Apple Support.


Neither one of those suggestions may be entirely conclusive or indicate anything you can act upon.

Jan 2, 2024 12:32 PM in response to John Galt

<<An older version of that Apple Support document suggested resetting NVRAM is the Mac sleeps or wakes unexpectedly. In fact it also suggested resetting its SMC for those symptoms, so I would do that as well: Reset the SMC of your Mac - Apple Support>>


I reset the NVRAM. So far, so good šŸ¤ž šŸ˜‡


Next, I'll reset the SMC.


Would you suggest that I reset the NVRAM and SMC on my aging Mac Pro (mid-2010 High Sierra 10.13), as well? It sometimes acts a little wonky. Sometimes it won't come out of sleep mode unless I plug my iphone into a USB port.

Jan 29, 2024 3:36 PM in response to John Galt

Hi John,


Although resetting NVRAM completely alleviated my crashing problem, I recalled that I never reset my SMC, so I reset it today, or at least I attempted to reset. After shutting down my MacBook Pro, I pressed Shift +Control +Option while also holding the Power button for 10 seconds (actually, a little more). Nothing happened. There was not apparent reaction. Is that typical for SMC reset?

Jan 2, 2024 10:07 AM in response to John Galt

<<Was there a crash or kernel panic report with an offer to "send to Apple"? If so you can copy and paste the contents here. You may need to use the "additional text" icon.>>


No crash or kernel panic report. When I return to my computer, just the Catalina "rock" and a password window.


I will try the safe mode operation to see if it crashes. If it does or doesn't crash, what does that mean? If it crashes, is that an indication it is a software or hardware issue? And if it doesn't crash, then does that mean my hardware is OK, and I have a software issue?


Thank you , John. šŸ™

Jan 2, 2024 11:12 AM in response to John Galt


<<Just to be clear, your Mac isn't just going to sleep as it usually would if you don't use it for a while? >>


No, it doesn't go to sleep. Just "the rock" and password window. When checking Mac's sleep settings, what should I set it for? Should I disable it? Can I disable it?


<<I am not questioning your conclusion the Mac is restarting on its own. If that is in fact happening resetting its NVRAM is justified: >>


This sounds hopeful. I will perform a NVRAM reset. As long as it will also reset my sleep/wake settings to defaults, perhaps I can hold off on checking the Mac's sleep settings? Let's see how it goes after I reset NVRAM


Thank you, John!

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MacBook Pro is crashing

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