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Apple Watch not connecting properly to Matrix treadmill

The gym I use has Matrix equipment. I have previously successfully paired my watch to the treadmill with no issues. I tried to pair today and it connects, allows the choice of workout (I pick indoor run) but then instead of starting the workout on the watch, it opens up the Fitness app as if to select a workout. The run is going on the treadmill but with no calories shown (as it will usually get this data from the watch). When I start an indoor run on the watch from this state, it starts a separate workout that isn’t matched up to the treadmill. My previous run was early December, perhaps a watch update has caused an issue? I tried two different treadmills so I think either a watch or treadmill software issue.

Apple Watch Series 8, watchOS 10

Posted on Jan 2, 2024 11:08 AM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 4:49 AM

Apple Watch not connecting properly to Matrix treadmill

The gym I use has Matrix equipment. I have previously successfully paired my watch to the treadmill with no issues. I tried to pair today and it connects, allows the choice of workout (I pick indoor run) but then instead of starting the workout on the watch, it opens up the Fitness app as if to select a workout. The run is going on the treadmill but with no calories shown (as it will usually get this data from the watch). When I start an indoor run on the watch from this state, it starts a separate workout that isn’t matched up to the treadmill. My previous run was early December, perhaps a watch update has caused an issue? I tried two different treadmills so I think either a watch or treadmill software issue.


can someone please address this I have the same issue as stated by another Apple Watch user

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Question marked as Top-ranking reply

Feb 7, 2024 4:49 AM in response to Catterpillar8000

Apple Watch not connecting properly to Matrix treadmill

The gym I use has Matrix equipment. I have previously successfully paired my watch to the treadmill with no issues. I tried to pair today and it connects, allows the choice of workout (I pick indoor run) but then instead of starting the workout on the watch, it opens up the Fitness app as if to select a workout. The run is going on the treadmill but with no calories shown (as it will usually get this data from the watch). When I start an indoor run on the watch from this state, it starts a separate workout that isn’t matched up to the treadmill. My previous run was early December, perhaps a watch update has caused an issue? I tried two different treadmills so I think either a watch or treadmill software issue.


can someone please address this I have the same issue as stated by another Apple Watch user

Apple Watch not connecting properly to Matrix treadmill

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