My phone will not update or download any apps with my card on file. Keeps saying disabled
When trying to download a app or purchase something it says disabled
[Edited by Moderator]
iPhone 11, iOS 16
Hello,
With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".
This is not something you can fix yourself. Use this link provided by Apple in If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
or for telephone contacts refer to: Contact Apple for support and service - Apple Support
Hello,
With reference to the support article If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support , you must contact Apple for help if you see that message or one saying "You cannot login because your account has been locked".
This is not something you can fix yourself. Use this link provided by Apple in If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support to be taken directly to the people at Apple helping with this ➞ https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
or for telephone contacts refer to: Contact Apple for support and service - Apple Support
"Your account has been disabled in the App Store and iTunes"
