Mac mini intermittently loses Ethernet connection

Over the last several months, possibly after a Mac OS update, my 2014 Mac mini (Monterey 12.7.2, the latest version) has intermittently lost Ethernet connection while I'm working. (Wifi is turned off on this Mac.)



Last week, after Googling this problem, I followed advice from a Mac OS-specific site to change my Ethernet settings:


This hasn't helped. My IP is Comcast/Xfinity. I just installed a new Arris gateway modem.


What is the fix? Thank you.

Mac mini

Posted on Jan 2, 2024 6:42 PM

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Jan 3, 2024 7:57 AM in response to crabpaws

Could there be any device in the loop with a static IP?


Make a New Location, Using network locations in Mac OS X ...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.

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Mac mini intermittently loses Ethernet connection

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