Kindle App crashing on iPad

Have the lastest ipad update and my kindle app keeps crashing. It opens for a few seconds and then closes. Is there anything I can do to fix it?


[Re-Titled by Moderator]

iPad mini

Posted on Jan 3, 2024 12:47 AM

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Posted on Jan 3, 2024 1:03 AM

If it only happens using that app, and if you're sure that your Kindle app is updated, try a forced restart of your iPad: put it on charge for at least half an hour, then, keeping it plugged in, use these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, I suggest that you contact Kindle developer/support team and ask them:--> How to contact an app developer - Apple Support

Regards

Giulio

231 replies
Question marked as Top-ranking reply

Jan 3, 2024 1:03 AM in response to oranges3579

If it only happens using that app, and if you're sure that your Kindle app is updated, try a forced restart of your iPad: put it on charge for at least half an hour, then, keeping it plugged in, use these instructions:

  • On an iPad with a Home button: Press and hold the top (power) button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


If the issue still persists, I suggest that you contact Kindle developer/support team and ask them:--> How to contact an app developer - Apple Support

Regards

Giulio

Jan 3, 2024 1:43 AM in response to aebarnard9

aebarnard9 wrote:

I am having this same issues. I have done all the steps you suggested. Amazon app support is not helpful. There’s no way to reach them. The app support link in the App Store just directs you to the Amazon Kindle FAQ section, which mostly references the e-readers and provides no real information for the iPhone app.

Try this Amazon Kindle forum:--> https://www.amazonforum.com/s/kindle-reading-apps and select Kindle Reading App (Mobile)

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Kindle App crashing on iPad

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