iCloud Music library stuck at updating

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Level 1

5 points

iCloud Music library stuck at updating

My iCloud Music library has been stuck with the message: "Loading Cloud music library."

I already did the ff:

Updated my OS
Deauthorized and reauthorized my Mac
Signed out and signed in to the Music app
Ensured Sync Library is turned on my phone

How long does it usually take? I created a LOT of playlists before and added a lot of songs to my library so is that an issue?

My playlists are also no longer in my phone.

Is there a way to wipe out my playlists in the backend and just chose which songs I want to start syncing to my iCloud music library?

MacBook Air 13″, macOS 14.2

Posted on Jan 3, 2024 3:20 AM

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Answer 1

bern_

Level 1

12 points

Jan 3, 2024 8:40 AM in response to moonmagick13

seems like many of us have synchronisation problems with Music app on multiple plattforms (MacOS, iOS, iPadOS), me too.

see following threads:

Stuck in “Preparing To Sync" - Apple Community

Apple Music error 18004 - Apple Community

I've already been in contact with Apple Support Supervisor but with no positive result.

At the moment I can't even log in to music.apple.com, which worked untill last week, while iOS and MacOS were already unable to sync. My iPhone shows "syncing libarary" like forever, my MacBook hits error 18004 a few seconds after enabling cloud sync.

Many tried to reset AppleID password, log out-in to iCloud reenabling sync haven't been successful :(

Is there a way to wipe out my playlists in the backend and just chose which songs I want to start syncing to my iCloud music library?

-> no, not as far as I know

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Answer 2

moonmagick13 Author

Level 1

5 points

Jan 3, 2024 6:20 AM in response to moonmagick13

Okay I just signed in to music.apple.com and my playlists are there. Still taking forever for it to sync to my Music app. :(

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iCloud Music library stuck at updating

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