Why i cant add a payment method in my apple ID?

I hava a family account and the card that we use to pay belong to my wife, but i want to add another payment and i cant, why is that


MacBook Pro 13″, macOS 10.14

Posted on Jan 3, 2024 4:48 PM

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Question marked as Top-ranking reply

Posted on Jan 3, 2024 7:39 PM

Unfortunately you do not provide key information such as how you are trying to do this and what happens to make you think you cannot.


I also assume that by "family account" you mean Family Sharing is set on your ID?


See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support


Update your payment method on a Mac

1. Open the App Store.

2. Click your name or the Sign In button.

3. Click Account Settings.

4. Next to Payment Information, click Manage Payments. (If you're using an older version of macOS, click Edit next to Payment Type.)

5. Click Add Payment, then enter the new payment method. Click Done.


If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


1 reply
Question marked as Top-ranking reply

Jan 3, 2024 7:39 PM in response to dfloresp

Unfortunately you do not provide key information such as how you are trying to do this and what happens to make you think you cannot.


I also assume that by "family account" you mean Family Sharing is set on your ID?


See this article about updating payment methods on various platforms (iPhone, Mac, etc.): If you need to change or update your Apple ID payment method - Apple Support


Update your payment method on a Mac

1. Open the App Store.

2. Click your name or the Sign In button.

3. Click Account Settings.

4. Next to Payment Information, click Manage Payments. (If you're using an older version of macOS, click Edit next to Payment Type.)

5. Click Add Payment, then enter the new payment method. Click Done.


If there's an issue [such as you having a subscription or being a Family Sharing Organizer], add a new card first, then remove the old card."


If an app or feature on your device is not working, not appearing, or is restricted (grayed out), it may have been disabled using Screen Time, or by an IT administrator if you are using a device owned by an employer or educational institution.

- Read this support article If your Apple ID or other options are greyed out in Settings —> If your Apple ID is greyed out in Settings - Apple Support


Tap Settings > Screen Time > Content & Privacy > scroll to Allow Changes and turn on.


- If the device is managed (Settings > General > VPN & Device Management), contact the IT department that is doing the managing.


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Why i cant add a payment method in my apple ID?

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