I've followed the instructions to add a payment method and I still cannot add my personal PayPal account to my Apple ID

Somehow, when I set up Family Sharing on my iPhone, my daughter's email address and PayPal account became the primary payment option for purchases made at the App Store. She is being charged for purchases I make using my phone. I have tried to delete her account, and I've tried to add my PayPal account. When I try to do either, I get the following error message: MZFinance.FamilyNonHoH.CannotAddPayment... I cannot read the entire error message because it exceeds the width of my phone.

iPhone 14 Pro, iOS 17

Posted on Jan 4, 2024 11:04 AM

Reply
1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I've followed the instructions to add a payment method and I still cannot add my personal PayPal account to my Apple ID

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.