My Mac crashes every day several times

hey can someone help identifying the problem pls?


thx a lot



[Re-Titled by Moderator]

MacBook Pro 15″, macOS 12.7

Posted on Jan 4, 2024 10:59 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 4, 2024 11:03 AM

bakkero wrote:

<crashreport.log>
hey can someone help identifying the problem pls?

thx a lot


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac restarted because of a problem - Apple Support





<21G920>


The current stable release of Monterey including bug fixes, security updates 12.7.2

Keep your Mac up to date - Apple Support



To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




3 replies
Question marked as Top-ranking reply

Jan 4, 2024 11:03 AM in response to bakkero

bakkero wrote:

<crashreport.log>
hey can someone help identifying the problem pls?

thx a lot


Kernel Panics are predominately caused by hardware faults or faulty third-party kernel extensions.


Learn what to do if your computer restarts or shuts down unexpectedly, or you get a message that your computer restarted or shut down because of a problem.


If your Mac restarted because of a problem - Apple Support





<21G920>


The current stable release of Monterey including bug fixes, security updates 12.7.2

Keep your Mac up to date - Apple Support



To trouble shoot further you can:


—A SafeBoot Use safe mode on your Mac - Apple Support will sort many anomalies


Does a quick disk repair before it fully boots up, and certain system caches get cleared and rebuilt, third party system modifications and system accelerations are disabled.

Login and test. Reboot as normal and test. Caches get rebuilt automatically.


This test will tell you if third party interference; most* extensions etc are not loaded in safe boot mode.



—Test issue in another user (or guest user) account Change Users & Groups settings on Mac - Apple Support

This will tell you if it a universal issue or isolated to your user/admin account. 




unplug all third party peripherals when testing


Uninstall all third party apps that are Cleaners/Optimizers/VPN/Anti-Virus

all known to cause issues on the macOS




Feb 29, 2024 5:54 PM in response to patricia afromdumont

Have you even tried to boot into Safe Mode as suggested by @leroydouglas?


Run the third party app EtreCheck and post the report here so we can examine it for clues. It is best run while booted normally, but it can still provide some useful information even when used while booted into Safe Mode.


More than likely some third party software is at fault since Launchd was the process involved in the Kernel Panic report. Anti-virus apps, cleaning/optimizer apps, and third party security software are the usual culprits in the majority of Kernel Panics of healthy hardware. Booting into Safe Mode should work if if it is an issue with third party software.


It appears you have a MacBook Pro 15" (2016) model.




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My Mac crashes every day several times

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