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Why can’t I update my cards expiration date and security code in payments?

My Apple payments and shipping is telling me that my card is expired and the security code is invalid. Trying to update the info but there is nowhere to do that. When I try to add the new card(same account number but different expiration date and security code) it says card already on file but still says everything is expired or invalid. It won’t let me delete the old one without another card on file. I only have the one card. Not sure what the problem is but it should not be this difficult to change an expiration date and security code.

Posted on Jan 5, 2024 5:43 AM

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Posted on May 24, 2024 6:55 AM

Both places I deleted the one in wallet and in payment and shipping. And it won’t take the new card with correct expiration date and pin. It just keeps using the old card.

9 replies

Jan 5, 2024 6:26 AM in response to Thisisbulls—t

There seems to be an ongoing issue with payment methods showing they have expired when they have not.

Follow the steps in the support document linked below to try to update your payment method.

click here ➜ If you need to change or update your Apple ID payment method - Apple Support


Other than verifying the payment method and waiting for Apple to resolve the issue, there is not much tat can be done at this point.




Jan 6, 2024 5:54 AM in response to ebernards

That’s become a common issue over the last 10 days. The work around is to add another payment method using a four digit expiration date. Remove the problematic card. Restart iPhone. Add problematic card to account using four digit expiration date. Secondary payment method may be removed if desired.


Add a payment method to your Apple ID - Apple Support


Remove a payment method from your Apple ID - Apple Support



Why can’t I update my cards expiration date and security code in payments?

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