My mom gave me an iPad around 7 years ago. I used it a lot. One day, I turned it on again just to find the text "Activation Lock" on my screen. I enter my Apple ID, password and it says "Apple ID Disabled".
I do everything, from restoring, to actually installing iTunes on my M2 MacBook Pro just for the iPad.
I do not have any proof of purchase, if anyone asks.
iPad (3rd generation)
Marko2155_Apple wrote:
Yes.
I was actually hoping your Apple ID was not an iCloud email address. That is the main drawback of using the iCloud email as your Apple ID. If there was a Trusted Phone number set on your Apple ID, it may be possible to have a reset link sent to that phone number instead of the Apple ID email. You will most likely need to deal directly with Apple since we have no access to your information. Here is the link: contact Apple Support
Using the third option in the link to reset the Apple ID Password by signing in to the iforgot site may be needed, but could take some time with the information provided.
It may also be possible to remove the Activation Lock using this link to support a support request, but in the past it also required documentation that you do not have, so that is why attempting to reset you password may be the better solution.
How to remove Activation Lock - Apple Support
I think your best option is to contact Apple directly using the contact Apple link. They will be able to look at your account and give you the most precise option based on the information they have on your account and the information you can provide..
[Edited by Moderator]
Marko2155_Apple wrote:
Yes.
I was actually hoping your Apple ID was not an iCloud email address. That is the main drawback of using the iCloud email as your Apple ID. If there was a Trusted Phone number set on your Apple ID, it may be possible to have a reset link sent to that phone number instead of the Apple ID email. You will most likely need to deal directly with Apple since we have no access to your information. Here is the link: contact Apple Support
Using the third option in the link to reset the Apple ID Password by signing in to the iforgot site may be needed, but could take some time with the information provided.
It may also be possible to remove the Activation Lock using this link to support a support request, but in the past it also required documentation that you do not have, so that is why attempting to reset you password may be the better solution.
How to remove Activation Lock - Apple Support
I think your best option is to contact Apple directly using the contact Apple link. They will be able to look at your account and give you the most precise option based on the information they have on your account and the information you can provide..
[Edited by Moderator]
Sorry, but it appears without a way to contact Apple directly, you will not be able to resolve your issue. They are the only ones that have access to your account and can provide you the required information that is needed to be able to reset your password.
You just need to gain control of the Apple ID used when the iPad was set up. If you are seeing that your Apple ID is disabled, then follow this support article:
If your Apple ID is locked or disabled - Apple Support
If you have forgot your password:
Is the recovery email an iCloud email? If not, access the email on the web portal of the email provider.
Again, 2 problems with your post:
1: Since I live in Albania, I need to use the American Apple Support number. But, I don't have ANY allowance on my SIM card (because I was given my number by a friend who changed numbers) so I can't call them anyway.
2: Same thing with my second-to-last reply. I don't know my iCloud account's birthday and the recovery email is set to the disabled iCloud account mentioned in my last reply.
2 problems:
1: My parents set my birthday and they all forgot it.
2: I set the recovery email to the exact Apple ID that is disabled and mentioned in this post.
Yes.
[Edited by Moderator]
Welp, I guess I'll try with my mom's phone since she keeps her number charged 24/7.
Activating iPad with disabled Apple ID
