CD's won't play on iMac

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CD's won't play on iMac

I have a 2013 Imac running Mojave and recently purchased a Super drive to play music CDs. The CD Icon shows up on the desktop and in iTunes but I cannot get the CD to play because the play button does not activate. Previously I had Roofull brand CD player that had the same problem but I could get it to begin playing by unplugging the player once the CD had been recognized. I assumed it was the older player so I bought the SuperDrive. Now I see lots of questions about problems playing CDs. Any solution?

[Re-titled by Moderator]

iMac 27″, macOS 10.14

Posted on Jan 5, 2024 7:44 AM

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Answer 1

Jan 28, 2024 11:26 AM in response to artman123

Is the drive connected directly to the Mac, not through a dock or hub?

If you put a DVD in the drive does DVD Player app open and run?

If a simple reboot of your Mac doesn’t fix things, see if the problem still happens in Safe mode. It can take much longer to safe boot (5 min) so be patient.

How to use safe mode on your Mac - Apple Support

Safe mode will often correct weird software behavior by forcing the OS to do disk repair, clear caches and other housekeeping and disables third-party mods and acceleration. When you're in safe boot, the machine won’t be at its best performance, especially with graphics, but that's expected.

Does the problem persist while in Safe mode?

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CD's won't play on iMac

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