iPhone settings menu not working
I have a new iPhone 14 Pro Max. Everything working except Settings. It comes up but won’t scroll down and none of the items respond. How do I fix this.
iPhone 14 Pro Max, iOS 16
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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have a new iPhone 14 Pro Max. Everything working except Settings. It comes up but won’t scroll down and none of the items respond. How do I fix this.
iPhone 14 Pro Max, iOS 16
Hi Florontyne
welcome to the Apple (user-to-user) Community!
Re: "iPhone settings menu not working : Everything working except Settings : How do I fix this".
Wondering if your iPhone may need upgrading to iOS 17.2.1 which is the latest iOS version:
About iOS 17 Updates - Apple Support says:
"This update provides important bug fixes and is recommended for all users".
If needed: See: How to: Update your iPhone or iPad - Apple Support
Else: If you have already updated your iPhone with the newest iOS version:
As something is not working as expected, you may want to try restarting your iPhone:
(deletes temporary files, may update recent changes, often restores order if something is not working):
How to: Restart your iPhone - Apple Support
All the best :-)
Hi Florontyne
welcome to the Apple (user-to-user) Community!
Re: "iPhone settings menu not working : Everything working except Settings : How do I fix this".
Wondering if your iPhone may need upgrading to iOS 17.2.1 which is the latest iOS version:
About iOS 17 Updates - Apple Support says:
"This update provides important bug fixes and is recommended for all users".
If needed: See: How to: Update your iPhone or iPad - Apple Support
Else: If you have already updated your iPhone with the newest iOS version:
As something is not working as expected, you may want to try restarting your iPhone:
(deletes temporary files, may update recent changes, often restores order if something is not working):
How to: Restart your iPhone - Apple Support
All the best :-)
iPhone settings menu not working