The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
A menu has popped up and I can’t close it
[Re-Titled by Moderator]
iPhone XS Max, iOS 13
Would this menu relate to a webpage - or an App? Something else? Is the iPad/iPhone completely unresponsive, or are you able to otherwise interact with the device? With benefit of more information, specific guidance may be possible.
If your device is completely unresponsive, perform a forced restart:
On my iPhone, a menu has shown that I am unable to close.
