Unable to reset screen time passcode because onscreen keyboard is not displaying keys

iPad, iPadOS 17

Posted on Jan 7, 2024 12:51 PM

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Question marked as Top-ranking reply

Posted on Jan 7, 2024 1:09 PM

I would suggest doing a force restart of the iPad. I’m to sure what iPad you have, but if it has a home button, you can press and hold the power button and the home button until you see the Apple Logo on the screen.


If you do not have a home button:

  1. Quickly press and release the volume up button
  2. Quickly press and release the volume down button
  3. Press and hold the Siri/Wake button until you see the Apple Logo

If you see the screen with the slider to power off, ignore that and continue to hold the button(s) until you see the Apple Logo. Once you see the Apple Logo then you can release the button(s) and allow the iPad to continue booting normally. Once the iPad is logged back in you can check to see if this made a difference for you.

7 replies
Question marked as Top-ranking reply

Jan 7, 2024 1:09 PM in response to Abujang

I would suggest doing a force restart of the iPad. I’m to sure what iPad you have, but if it has a home button, you can press and hold the power button and the home button until you see the Apple Logo on the screen.


If you do not have a home button:

  1. Quickly press and release the volume up button
  2. Quickly press and release the volume down button
  3. Press and hold the Siri/Wake button until you see the Apple Logo

If you see the screen with the slider to power off, ignore that and continue to hold the button(s) until you see the Apple Logo. Once you see the Apple Logo then you can release the button(s) and allow the iPad to continue booting normally. Once the iPad is logged back in you can check to see if this made a difference for you.

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Unable to reset screen time passcode because onscreen keyboard is not displaying keys

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