Brand new Mac Studio restarts because of a problem all the time

If I leave for a few hours, when I come back I have the message that my Mac restarted because of a problem. WHAT PROBLEM? This thing is less than a week old!

Posted on Jan 8, 2024 2:33 PM

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Posted on Jan 8, 2024 3:18 PM

this problem:


"panic(cpu 14 caller [...]: cpu14: LLC Bus error from cpu2:


LLC bus is likely a cache bus. Data items on their way from memory are cached multiple levels, and at one point your data incurred a Bus Error.


This could be a one-off error. If it does not look that way, you may have a serious Hardware issue. Luckily if your Mac is new, it has a serious warranty as well.


¿what is the date of your most recent backup, and by what method?


NB>> Genius Bar technicians are NOT trained to interpret kernel panic reports.


if you just make an appointment at the Genius Bar, Genius Bar will only fix your Mac if it fails diagnostics. You may need to work with Apple support to affirm that there is a problem, and if they agree, they will DIRECT an Apple store or an Apple-Authorized service Provider to swap the mainboard to effect the repair.


Also, if your Mac was bought DIRECT from Apple, (not from Reseller of any description) you have 14 days [firm] to return or exchange for full value, for any reason.

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Brand new Mac Studio restarts because of a problem all the time

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