iPad “not eligible for return”
I bought a new iPad a few days ago and received it 3 days ago, but realised I bought the wrong one. I know it’s within the 14 day return period, but it says it’s not eligible for return.
Apple’s website says engravings do not effect returns, but the order status/recent orders page does not have the “start a return” button you’d normally press.
If engraved items aren’t available for exchange and there’s no return button, how do I return it to order the correct iPad?
iPad (10th generation)