No Service on iPhone 5

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Level 3

977 points

No Service on iPhone 5

Hello.

I am in need of my old iPhone 5 temporarily...it's a long story.

When I put my SIM card (LTE service with Verizon) into the iPhone 5 and restart it, (it needs a restart to detect the SIM card) it says "Searching" for a few seconds and goes to No Service. From what I've read, the iPhone 5 is compatible with LTE service.

There are no new carrier updates that I can find, and this article (If you see No Service, Searching, or SOS on your iPhone or iPad - Apple Support) does not help.

Any help?

Regards,

mdp1101

iPhone 5, iOS 10

Posted on Jan 9, 2024 7:37 AM

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Answer 1

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edclange

Level 5

5,020 points

Jan 9, 2024 10:07 AM in response to mdp1101

Not all LTE is the same. There are three different models of the iPhone 5. Each supports a different handful of LTE frequency bands. It's possible that the phone you have does not support any of the LTE bands provided by your carrier in your area. The iPhone 5 also does not support any of the "newer" LTE bands.

See iPhone 5 - Technical Specifications

Also, the iPhone 5 is listed on this page: https://www.verizon.com/support/no-longer-supported-apple-devices/

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