apple quality program

I am falling in apple quality program Apple Quality Program

but store is saying that I am not ...

I have called on call center they are saying follow the store , when I was chatting they confirmed that yes you are following and book a appointment of store also for me ..

They are saying that : " iPhone 12 and iPhone 12 Pro Service Program for No Sound Issues

Apple has determined that a very small percentage of iPhone 12 and iPhone 12 Pro devices may experience sound issues due to a component that might fail on the receiver module. Affected devices were manufactured between October 2020 and April 2021.

I am falling in : Affected devices were manufactured between October 2020 and April 2021.

But now they are saying : that a very small percentage of iPhone 12

So I am not coming in that very few small percentage ... ? how come ?

It is sheer big mistake by apple .. I should take it forward to the public