sonoma bug prevents printer driver from working properly

With my Epson printer (SC P700), print settings have started reverting to default values not only every time I print a file, but every time I open the print settings dialogue to look at them. Saving settings doesn't save them. Also, choosing my supposedly-saved Printer Presets (which once worked) will set the right paper size but that's all. Epson tech support says this is a bug in Mac OS starting in v13 Ventura and continuing in 14 Sonoma and until Apple creates a patch there is nothing they or I can do about it. (I'm printing with Photoshop v25.3.1 on a 2023 M2 MacBook Pro, running OS 14.2.1 which I upgraded to thinking that it might fix my problem with OS 13.)

I'm writing this in hopes of getting Apple's attention to the issue, don't expect there's a workaround.

MacBook Pro 15″, macOS 13.1

Posted on Jan 10, 2024 10:49 AM

Top-ranking reply

Kobolt

Level 1

10 points

Posted on Jan 13, 2024 3:28 AM

UPDATE:

The v12 driver is not available on the Epson UK support site, but I did find it on the US site. I uninstalled 13, installed v12 and I am now able to print again with all the local settings in Photoshop like custom printer profiles.

Hooray! A big thank you, Paul-ny for the tip. I will now get back to Epson Support with this update as the ones I was in touch with never mentioned reverting to v12 driver.

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16 replies

tompetz

Level 1

11 points

Jan 10, 2024 3:16 PM in response to Paul-ny

I am hoping whoever is to blame fixes the issue.

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sonoma bug prevents printer driver from working properly