I have problem with verification on friend`s iPhone 13, OS 16.6 When i try to change password appear message "This Apple ID is not active" How i can make verification process? Can i receive instructions on this e-mail: *********@gmail.com
Apple ID: *********@gmail.com
[Re-Titled by Moderator]
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
You can reach Apple Support using this link --> Contact - Official Apple Support
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support
You are looking at the page about support requests you have made in the past, not the the one for starting new Apple ID support. You won't have a case ID until you start a request.
You need to have Apple reactivate the account. Please contact official Apple Support for help with an "inactive" Apple ID. The people responding on this forum are Apple product users like yourself and cannot do anything with your account.
You can reach Apple Support using this link --> Contact - Official Apple Support
or by telephone at one of the numbers in this support article --> Contact Apple for support and service - Apple Support
Note that having an "inactive" account is not the same as having a disabled account. If your account says it is "disabled", see this article --> If your Apple ID is locked or disabled - Apple Support
You are looking at the page about support requests you have made in the past, not the the one for starting new Apple ID support. You won't have a case ID until you start a request.
Case ID is?
This Apple ID is not active
