Purchased music not showing up in Icloud

Hi!

I recently tried the new Apple Music app. It was nice, but I really only listen to the music I purchased so there's not a need for the app except to sync my devices. That said, it seems when the subscription expires, I lose access to music purchased at least a couple years ago and on my windows computer (all of it bought in this same itunes account). On my computer it recognizes that it's purchased but not so on my iphone. It seems kind of crummy for Apple not to allow me access to music I paid for across all devices, so maybe there's something going on that I'm not aware of? Most of the affected music is labeled 'matched' in icloud status.


Any help would be appreciated! ~Melissa

iPhone 6s Plus, iOS 15

Posted on Jan 10, 2024 1:15 PM

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Question marked as Top-ranking reply

Posted on Jan 10, 2024 1:26 PM

Hi,

Music purchased from iTunes Store is available for re-download and is not conditional on have a subscription. Redownload music – Apple Support (UK)


Music that has been matched or uploaded should be downloaded to your computer and a separate backup is recommended. If you have chosen to stream your music, you potentially lose access once your subscription expires if you don’t have a backup.


Jim

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Question marked as Top-ranking reply

Jan 10, 2024 1:26 PM in response to LissaMcCApple

Hi,

Music purchased from iTunes Store is available for re-download and is not conditional on have a subscription. Redownload music – Apple Support (UK)


Music that has been matched or uploaded should be downloaded to your computer and a separate backup is recommended. If you have chosen to stream your music, you potentially lose access once your subscription expires if you don’t have a backup.


Jim

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Purchased music not showing up in Icloud

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