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iPhone does not save my-number

When I put my correct number into 'Settings/Phone/My number', the save button does not work.

Currently there is a nonsense number in it that the phone was able to save, but my real number does not work. I stored the number with +31 ... as country extension. But also 0... does not work. Is that field not supposed to have a phone number? If not, what kind of number should it I put there? Social security number probably not?

iPhone 7, iOS 15

Posted on Jan 11, 2024 4:34 AM

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Question marked as Top-ranking reply

Posted on May 2, 2024 10:41 AM

Hi!! I just transferred my number from another provider and I have an E-Sim now too but my number hasnt been saving either. I just saw that you restarted your iPhone but I just tried that and it didnt work :( I cant even enter the number into Imessage because I need an SMS text code and I cant receive SMS texts either. Did you happen to also do anything else?


6 replies
Question marked as Top-ranking reply

May 2, 2024 10:41 AM in response to klauslogarithmus

Hi!! I just transferred my number from another provider and I have an E-Sim now too but my number hasnt been saving either. I just saw that you restarted your iPhone but I just tried that and it didnt work :( I cant even enter the number into Imessage because I need an SMS text code and I cant receive SMS texts either. Did you happen to also do anything else?


Jan 11, 2024 4:45 AM in response to klauslogarithmus

To seamlessly activate your mobile number on your device, follow these steps:


  1. Eject the SIM card from its slot.
  2. Power off your device and wait for a few moments.
  3. Restart your device to ensure a fresh start.
  4. Carefully re-insert the SIM card into the designated slot.
  5. Power on your device and allow it a moment to recognize the SIM card.
  6. Your mobile number will be automatically configured, ensuring uninterrupted communication services.


By undertaking these simple steps, you can ensure a smooth and efficient reconnection of your mobile number to your device.

May 4, 2024 8:03 AM in response to sarahhhj

Same exact problem as sarahhhj. I have restarted multiple times, reset network settings, put in and took out old physical Sim, I cannot save the 'my number' and I can't add it to 'sign in & security' under apple ID in settings because I can't receive the verification text. The phone can make and receive phone calls and call display comes up with the correct contact. Public mobile says the transferr is fine from their side.

May 8, 2024 5:55 AM in response to CJMc222

I'm having the exact same problem right now with switching from Bell Physical SIM to Public Mobile with an eSIM (transferring the existing number between carriers). It's only been an hour since everything was transferred and I've restarted the phone multiple times and removed reinserted the old physical Bell SIM.


Were you able to solve your issue?

iPhone does not save my-number

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