You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone App library bug (iPhone freezes, buttons not responsive)

I have an iPhone 15 Pro Max and recently I noticed that when I enter the app library, I press the search button, then press the space bar, exit the app library and enter it again. After 5-6 seconds, the phone's screen freezes, the touch screen does not work, the buttons cannot be pressed, it is necessary to restart or wait for 1-2 minutes. Fix this. please

iPhone 15 Pro Max, iOS 17

Posted on Jan 13, 2024 1:50 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 15, 2024 4:18 AM

Yes it’s real. I did it in my 13 Pro with iOS 17.2.1 and it freezes everything. Only with hard reset came back to life. This is 😞 sad. Of course it’s a combination that is extremely hard to happen accidentally but only once in a million or if you know that is a bug, like me. Otherwise is difficult to happen.

5 replies
Question marked as Top-ranking reply

Jan 15, 2024 4:18 AM in response to kerem0

Yes it’s real. I did it in my 13 Pro with iOS 17.2.1 and it freezes everything. Only with hard reset came back to life. This is 😞 sad. Of course it’s a combination that is extremely hard to happen accidentally but only once in a million or if you know that is a bug, like me. Otherwise is difficult to happen.

Jan 24, 2024 12:18 PM in response to kerem0

This issue has not solved yet..

i am using iPhone 13 and IOS version is 17.3 now when i go into App Library and click on search bar and then press and hold space bar and at the same time when i swipe left to come main screen then release the space bar hold thumb then again swipe right to go to App Library then it will stuck silent , volume and power button not working then ..after few seconds then iPhone will auto restart and working properly…


#apple support # apple developers please find the reason for this bug.. and solve it asap…..

Jan 24, 2024 12:20 PM in response to kerem0


1. **Avoid specific actions**: Refrain from performing the sequence of actions that triggers the issue, such as entering the App Library, pressing the search button, pressing the space bar, exiting the App Library, and repeating.


2. **Stay updated**: Keep your iPhone's iOS updated. Check for the latest software updates regularly, as Apple may release fixes for known bugs with new updates.


3. **Contact Apple Support**: If the problem persists, reach out to Apple Support for assistance. They may provide specific guidance or information about upcoming updates addressing the reported issue.


4. **Community awareness**: Stay connected with the Apple Support Community or similar forums to stay informed about any developments regarding the problem. Other users may share insights or temporary solutions.


Remember, user-generated solutions in online forums may not be official fixes, and caution is advised when trying them. If in doubt, consult with Apple Support for the most accurate information tailored to your device and software version.

iPhone App library bug (iPhone freezes, buttons not responsive)

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.