poor signal strength iphone 11pro with all carrier provider

Most of the time at most of the places my iPhone 11pro has minimal signal strength. People calling me inform me about my number’s unavailability.


tried all carrier providers but issue not resolved


same connection gives satisfactory or full strength in android phone


got in touch with Apple support and did run diagnostic test but found nothing in device


Now issue is escalated to nest level


If someone experienced same then pls share your resolve


thanks

ashish

iPhone 11 Pro, iOS 17

Posted on Jan 13, 2024 11:04 PM

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4 replies

Jan 14, 2024 12:03 AM in response to FuturisticAshish

Connectivity problems can be frustrating, and it's good that you've taken steps to troubleshoot the issue. Here are some additional suggestions you can consider:


  1. Reset Network Settings: Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.
  2. Update iOS: Make sure your iPhone is running the latest iOS version. Sometimes, software updates include improvements to network connectivity.
  3. Check Carrier Settings: Ensure that your carrier settings are up to date. You can check for carrier updates by going to Settings > General > About. If an update is available, you'll be prompted to install it.
  4. Switch LTE to 3G: In the same Cellular settings, try switching from LTE to 3G. Sometimes, the LTE network may have issues in certain areas.
  5. Manually Select Network: You can try manually selecting the network by going to Settings > Carrier and turning off the "Automatic" option. Then, select your carrier from the list.
  6. Remove and Reinsert SIM Card: Power off your iPhone, remove the SIM card, wait a few seconds, and then reinsert it. Turn the phone back on and check if the signal improves.
  7. Reset All Settings: If the issue persists, you can try resetting all settings on your iPhone. This won't delete your data, but it will reset system settings to default. Go to Settings > General Transfer or Reset iPhone > Reset > Reset All Settings.
  8. Visit Apple Store: If all else fails, consider visiting an Apple Store or an authorized service provider for further assistance. They can conduct more in-depth diagnostics and may be able to identify any hardware-related issues.


Remember to back up your data before performing any major resets or visiting service centers. If the issue persists after trying these steps, it could be a hardware-related problem, and the Apple support team or an authorized service provider would be best equipped to assist you further.

Jan 14, 2024 12:00 AM in response to FuturisticAshish

Do a field test of your carrier's signal.


Please check the signal strength, internet speed and the bandwidth that you are getting. Disable WiFi before running this Field Test.


You may check the current LTE band/5G/4G/3G by dialing *3001#12345#* and pressing the call button and then selecting the Serving cell info option


Bandwidth on the 2nd and 3rd Screenshots.


See the pic below which is self-explanatory

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poor signal strength iphone 11pro with all carrier provider

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