Apple pencil 2 generation
I bought it November 27th, approximately 2 months ago.
Today I used it as usual, but found a problem- the battery shows 0% and not charging but it is connected to iPad Air 5 and works very well, so what should I do
iPad Air
Question marked as
The Apple Pencil 2nd gen should always be attached to the magnetic connector on your iPad, even when you're not using it, including while you're charging your iPad.
If you already use this practice and the pencil does not charge, since it is still covered by warranty, I suggest that you make an appointment (*) and have your iPad+Pencil inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
- Online:--> Genius Bar Reservation and Apple Support Options - Apple;
- Contacting a local Apple Store or AASP among the list provided above;
- Using the "Apple Store" app, available and downloadable from AppStore.