Cannot connect homepods unless I turn off my router's security functions

I have spent the last two months trying to get my homepods to function properly. They will connect to my network without all features available and then get stuck in "configuring". When I go through the initial setup process for each homepod, I get a message saying "some features may not be available because your network does not allow peer to peer connections". I have gone through every setting in my network router to try to get these things to work. The only setting that seems to be compatible is "NONE" on my router's security protocol...which leaves my network completely open. The other options are WPA2-personal, WPA/WPA2-personal, WPA3-Personal, and WPA2/WPA3-personal - none of which are compatible with the homepods. Can anybody explain why this is and what settings are required to connect the homepods to my network? Is there a setting on my phone or tablet perhaps that I can use to resolve this? I can't find any info from Apple on this. I bought 4 of these things and wish I hadn't.

HomePod mini

Posted on Jan 15, 2024 6:00 AM

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Jan 15, 2024 9:09 AM in response to turingtest2

I was FINALLY able to resolve this issue. I had to log into my router remotely and then uncheck a box to disable the following setting:


"Enable AX - This WiFi mode will enable AX features such as OFDMA"


I have no idea what the AX feature does, but as soon as I disabled it - the homepods connected seamlessly. I didn't have to change any of the security protocols either...it's still on the WPA2 setting.


Hope maybe this helps someone else as Apple doesn't provide any of this info.

Jan 15, 2024 8:46 AM in response to elyssafromdpo

There is likely a function of your router that is some combination of access/client/wireless/isolation/security or guest mode that attempt to prevent peer-to-peer traffic. This is good in an Internet café, not so much in a home automation scenario. You should probably be using WPA/WPA2-personal but choose other options that permit peer-to-peer communications.


tt2

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Cannot connect homepods unless I turn off my router's security functions

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