Mac can’t connect to the Internet

Using MacOS Monterey, I’m unable to consistently connect to the internet. The only occasions it will work are when I’m asked on startup about “configd” accepting incoming connections. When I click to allow, I’m connected to the internet. However, I rarely get this prompt, usually it occurs after my windows side needs to update (I use bootcamp). Internet always works fine on the windows side. I can’t find that configd file when searching with spotlight to add it to my firewall settings to accept incoming connections either. Has anyone else had this problem or can think of potential solutions?

iMac 27″ 5K, macOS 12.5

Posted on Jan 15, 2024 11:01 AM

Reply
14 replies

Jan 16, 2024 3:50 PM in response to bhrangerfan0809

We need to see what all is running, a report from this will not display any personal info...

Using EtreCheck - Apple Community


EtreCheck is a FREE simple little diagnostic tool to display the important details of your system configuration and allow you to copy that information to the Clipboard. It is meant to be used with Apple Support Communities to help people help you with your Mac. It will not display any personal info.

https://www.etrecheck.com/


Thanks for Old Toad’s etrecheck instructions…

Slow iMac 2017 - Apple Community


Use the Note tool on the bottom of this editor's toolbar, as shown in the image, to copy and paste the output from EtreCheck. In a Reply before you click post, look for this to add longer texts...

Jan 15, 2024 12:00 PM in response to bhrangerfan0809

Are you running any VPN, Anti-Virus, or Cleaning apps?


Make a New Location, Using network locations in Mac OS X ...


System Preferences>Network, top of window>Locations>Edit Locations, little plus icon, give it a name.


System Preferences>Network, click on the little gear at the bottom next to the + & - icons, (unlock lock first if locked), choose Set Service Order.


The interface that connects to the Internet should be dragged to the top of the list.


Sys Prefs>Network>highlight the Interface you're using>Advanced>TCP/IP>Configure IPv4: Using DHCP.


If using Wifi, instead of joining your Network from the list, click the WiFi icon at the top, and click join other network. Fill in everything as needed.


System Preferences>Network>choose interface>Advanced>Proxies Tab, make sure none are set, like for HTTP & HTTPS.


System Preferences>Network, unlock the lock if need be, highlight the Interface you use to connect to Internet, click on the advanced button, click on the DNS tab, click on the little plus icon, then add these numbers...


8.8.8.8

8.8.4.4

1.1.1.1

9.9.9.9


Apply.

Jan 16, 2024 4:52 PM in response to bhrangerfan0809

Aha, I think we may have found it!


Delete these files & restart...


/Library/LaunchDaemons/net.pulsesecure.AccessService.plist

/Library/LaunchAgents/net.pulsesecure.pulsetray.plist

/Library/LaunchDaemons/net.pulsesecure.UninstallPulse.plist

/Library/Application Support/Pulse Secure/Pulse/Uninstall.app/Contents/Resources/uninstaller

/Applications/Pulse Secure.app/Contents/Plugins/JUNS/dsAccessService

/Applications/Pulse Secure.app/Contents/Plugins/JamUI/PulseTray.app


Not sure of the location of this file...

net.pulsesecure.AccessService.plist


Find Any File...


http://apps.tempel.org/FindAnyFile/index.php


Hold Option or alt key when selecting Find to Find All



Or get App Cleaner & Uninstaller, which is my goto cleanup app…


https://nektony.com/mac-app-cleaner


Mac Cleaner Pro...

https://nektony.com/mac-cleaner-pro

Jan 15, 2024 12:37 PM in response to Lauwers-J

Sounds like you may need to reinstall the OS, but...


Boot into Restore Mode, CMD+r, Look for Tools or Utilities Menu, In the Disk Utility app  on your Mac, choose View > Show All Devices.

In the Disk Utility app  on your Mac, choose View > Show All Devices.

Note: If you’re checking your startup disk or startup volume, restart your computer in macOS Recovery, select Disk Utility in the macOS Utilities window, then click Continue. If you check your startup volume (Macintosh HD), make sure you also check your data volume (Macintosh HD - Data).

Jan 15, 2024 2:43 PM in response to BDAqua

Thank you for the suggestions!


I was running a VPN a while back, but haven’t in a while, and I think it has been fully removed. I noticed that Thunderbolt Bridge under Network had Configure IPV4 set to Using DHCP, so I set it to Off and I immediately got some email notifications after doing that. I now have some internet websites working, but when going to others I get the “This site can’t be reached, *url* is unreachable. ERR_ADRESS_UNREACHABLE”. I also still can’t download software updates. I’ve also done everything you suggested.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac can’t connect to the Internet

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