Hello, I am having troubles with purchasing anything in toca world! We put in our date year but it kept on saying “Oops something went wrong please try again later” and we do but it still wont work. If i can get some help that would be awesome! Please and thank you 🙏.
iPod touch
Hi Bigmama1234,
welcome to the Apple (user-to-user) Community!
Re: Toca world purchase not working
Check there are no restrictions set in ScreenTime that are limiting : (eg: for age limit or in-app purchases)
(ie: Check: Settings > ScreenTime > Content and Privacy Restrictions > iTunes & App Store Purchases.
or Settings> Screen Time > Content & Privacy Restrictions > Content Restrictions.
Also check your device is updated to the newest compatible software available.
Eg: Look in Settings > General > Software Update ... to see if an update is available.
_________________________________________________________________
Wondering if you are using this "toca life world" App from the App Store:
https://apps.apple.com/us/app/toca-life-world-build-a-story/id1208138685
It says the app is free, but the in-app purchases have prices listed.
You may need to have a payment method listed in the Apple ID account that you use for purchases from Apple:
You may need to check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID - Apple Support
See what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
Also: How to Add a payment method to your Apple ID for purchases:
Add a payment method to your Apple ID - Apple Support
All the best :-)
Hi Bigmama1234,
welcome to the Apple (user-to-user) Community!
Re: Toca world purchase not working
Check there are no restrictions set in ScreenTime that are limiting : (eg: for age limit or in-app purchases)
(ie: Check: Settings > ScreenTime > Content and Privacy Restrictions > iTunes & App Store Purchases.
or Settings> Screen Time > Content & Privacy Restrictions > Content Restrictions.
Also check your device is updated to the newest compatible software available.
Eg: Look in Settings > General > Software Update ... to see if an update is available.
_________________________________________________________________
Wondering if you are using this "toca life world" App from the App Store:
https://apps.apple.com/us/app/toca-life-world-build-a-story/id1208138685
It says the app is free, but the in-app purchases have prices listed.
You may need to have a payment method listed in the Apple ID account that you use for purchases from Apple:
You may need to check you are signed in (to your device) with your Apple ID:
Sign in with your Apple ID - Apple Support
See what payment methods Apple can accept in your country or region:
Payment methods that you can use with your Apple ID - Apple Support
Also: How to Add a payment method to your Apple ID for purchases:
Add a payment method to your Apple ID - Apple Support
All the best :-)
Toca world purchase not working
