Do Not Disturb Background and Schedule Not Working

I have tried everything that everyone has suggested and none of them fix the issue. This includes deactivating all settings for focus and DND, then doing a forced reboot. I do not use focus, so that is turned off. I use DND at night, blocking everyone except family. I have selected the wallpaper for both the lock screen and the home screen in the section of settings where you setup DND. I have deleted all alternative choices for background. Yet, even after the reboot, when DND engages, the lock screen is completely black instead of my selected background. DND has also engaged during random times that are not in the settings. It is my personal opinion that something has corrupted the specific software that runs the DND program. And, it continues to be a problem even after updating to IOS 17.2.1. I don't believe we, as users, are doing anything incorrectly... THIS IS AN ISSUE THAT APPLE NEEDS TO ADDRESS IN THE NEXT UPDATE!!

Posted on Jan 16, 2024 3:38 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2024 10:42 AM

I have found the answer to the black background issue! Look at FOCUS, DO NOT DISTURB, OPTIONS… scroll to the bottom… Dim Lock Screen needs to be turned OFF for the chosen background to show in DND mode!

Similar questions

2 replies

Apr 10, 2024 9:25 AM in response to praeneal

After the update 2 before the current one, the one that was meant to fix text "appearing separately instead of replacing", I started to experience an odd phenomenon. Instead of turning DND off when its time was up, the phone retains some of the DND attributes, tho not all, and not always, and not always the same attributes. I didn't write to you after the first update following the appearance of the problem-- my text was suddenly displaying the very thing your update said it was meant to fix, so I figured you would notice, and there would be another update soon. When nothing (I needed fixed) was fixed, not the really stupid text problem, not the really annoying DND retention issue, I went through numerous steps, and eventually got the DND thing to stop with one, or possibly a combination, of the easy and well-known simple fixes. Possibly it was the network reset.


Last night, my sneaky phone updated to 17.4.1 while I slept-- something it usually won't do until IT decides, even when it's plugged in and charging, even when I cajole it with promises of a new case or doodad.


Sure enough, the text issue has not resolved, and the DND residual attributes problem has returned.


New problem-- text not defaulting to starting a new paragraph with a capital letter. I'll go run and fix that while I settle in to wait for a response.


Thanks!


Deda77

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Do Not Disturb Background and Schedule Not Working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.