Triangle with exclamation mark on mac photos

Hi. I have recently found that some of my photos show the image as a thumbnail but when I click on the thumbnail, it comes up as a triangle with an exclamation mark instead of the image. I have no idea what to do about this! Seems like photos people have sent me seem to be coming up fine. However, a months worth of photos I took in Europe are coming up with the triangle. And I've also just noticed a whole heap of older albums seem to have all of the same images in duplicate, with one coming up as the triangle and one showing the image. HELP!! What is going on?!?!?!

iMac 27″, OS X 10.10

Posted on Jan 16, 2024 7:25 PM

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7 replies

Jan 17, 2024 2:14 AM in response to Megholloway

I think that Leonie is right. If your photos have heic extension you can import them on your Mac from the iPhone using "Image capture" app that you can easily find because it is a System App.

Afterwards -using a lot of free software you can find searching internet (but I presume you can even use Preview)- you can convert heic format photos in jpeg format photos and use your photos in Photo app even if you are still working with a system older than High Sierra.

Anyway -if your Mac is compatible with Catalina- I suggest that -sooner or later- it should be better to upgrade your System to Catalina, al least.


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Triangle with exclamation mark on mac photos

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