Can't access my external WD hard drive from my MacBook Pro.


This was never a problem before, and I suspect it is due to my now running on the Sonoma upgrade. When I look on the WD's drive info, it says I have read and write access, but n "Sharing & Permissions" it says that I can only read. How can I fix this?



MacBook Pro 15″, macOS 14.2

Posted on Jan 16, 2024 7:51 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2024 2:50 AM


There are a few possibilities for why your WD hard drive is suddenly read-only on your MacBook Pro after the Sonoma upgrade. Here are some troubleshooting steps you can try:

1. Check Permissions:

  • As you've mentioned, inconsistencies in permissions seem most likely. Try adjusting them:
    1. Get Info: Right-click your WD drive in Finder and select "Get Info."
    2. Expand Sharing & Permissions: Click the arrow next to the "Sharing & Permissions" section.
    3. Unlock Settings: Click the lock icon and authenticate with your admin password.
    4. Change Privileges: Under your username, ensure the "Privilege" setting is set to "Read & Write."
    5. Apply Changes: Close the "Get Info" window and try accessing your drive again.

2. File System Compatibility:

  • Ensure your hard drive's file system is compatible with macOS. Popular options are HFS+ (macOS Journaled) and APFS.
  • If the drive is formatted in NTFS (common for Windows), you won't have write access on macOS. You can:
    • Reformat the drive: Back up your data first, then reformat the drive to HFS+ or APFS using Disk Utility.(Warning: This erases all data!)
    • Install NTFS driver: Consider using third-party tools like Paragon NTFS for Mac to enable read/write access for NTFS drives.

3. Disk Utility Repair:

  • Run First Aid in Disk Utility:
    1. Open Disk Utility (Applications > Utilities).
    2. Select your WD drive in the sidebar.
    3. Click the "First Aid" tab.
    4. Click "Run First Aid" and wait for the completion.
    5. Restart your Mac and try accessing the drive again.

4. Additional Tips:

  • Try a different USB port: Occasionally, port issues can cause access problems. Try connecting the drive to another USB port on your MacBook Pro.
  • Disconnect/Reconnect Drive: Unplug and replug your WD drive. Sometimes a simple physical connection refresh can resolve minor issues.
  • Check WD Support: Check if WD offers any specific troubleshooting resources for your drive model and software compatibility with Sonoma.

If none of these steps resolve the issue, consider contacting WD Support for further assistance. They might be able to diagnose the problem more specifically and offer additional solutions.

Remember, formatting the drive should be a last resort as it erases all data. Ensure you back up any important files before attempting this step.


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Question marked as Top-ranking reply

Jan 17, 2024 2:50 AM in response to charlesah


There are a few possibilities for why your WD hard drive is suddenly read-only on your MacBook Pro after the Sonoma upgrade. Here are some troubleshooting steps you can try:

1. Check Permissions:

  • As you've mentioned, inconsistencies in permissions seem most likely. Try adjusting them:
    1. Get Info: Right-click your WD drive in Finder and select "Get Info."
    2. Expand Sharing & Permissions: Click the arrow next to the "Sharing & Permissions" section.
    3. Unlock Settings: Click the lock icon and authenticate with your admin password.
    4. Change Privileges: Under your username, ensure the "Privilege" setting is set to "Read & Write."
    5. Apply Changes: Close the "Get Info" window and try accessing your drive again.

2. File System Compatibility:

  • Ensure your hard drive's file system is compatible with macOS. Popular options are HFS+ (macOS Journaled) and APFS.
  • If the drive is formatted in NTFS (common for Windows), you won't have write access on macOS. You can:
    • Reformat the drive: Back up your data first, then reformat the drive to HFS+ or APFS using Disk Utility.(Warning: This erases all data!)
    • Install NTFS driver: Consider using third-party tools like Paragon NTFS for Mac to enable read/write access for NTFS drives.

3. Disk Utility Repair:

  • Run First Aid in Disk Utility:
    1. Open Disk Utility (Applications > Utilities).
    2. Select your WD drive in the sidebar.
    3. Click the "First Aid" tab.
    4. Click "Run First Aid" and wait for the completion.
    5. Restart your Mac and try accessing the drive again.

4. Additional Tips:

  • Try a different USB port: Occasionally, port issues can cause access problems. Try connecting the drive to another USB port on your MacBook Pro.
  • Disconnect/Reconnect Drive: Unplug and replug your WD drive. Sometimes a simple physical connection refresh can resolve minor issues.
  • Check WD Support: Check if WD offers any specific troubleshooting resources for your drive model and software compatibility with Sonoma.

If none of these steps resolve the issue, consider contacting WD Support for further assistance. They might be able to diagnose the problem more specifically and offer additional solutions.

Remember, formatting the drive should be a last resort as it erases all data. Ensure you back up any important files before attempting this step.


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Can't access my external WD hard drive from my MacBook Pro.

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