Pink screen and iphone 13 dead , apple store asking to replace parts of a 2 days old device

I bought a new iphone 13 from qatar , 2 days it worked fine though i was not using it much , but one afternoon suddenly it showed wierd screen with blurred apple logo and stopped working , i tried force restarting and when i wasnt able to so it , i visited the apple store and they said me to surrender the device and they will replace the defective parts , how can i used a repaired phone which is brand new and 2 days old .. one of the worst experience with apple !!

iPhone 13

Posted on Jan 17, 2024 3:51 AM

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1 reply

SravanKrA

Level 10

432,596 points

Jan 17, 2024 4:28 AM in response to subhan102

This is a user-to-user public forum.

This platform serves as a space for users to engage in meaningful conversations, share information, and exchange ideas related to Apple products. It's a community-driven initiative where users support each other by sharing their experiences and technical expertise in using Apple devices. While Apple Inc. is not actively participating in these discussions, the forum is a valuable resource for seeking guidance and assistance from fellow users who possess a wealth of experience with Apple products. Feel free to explore the discussions, ask questions, and benefit from the collective knowledge of this community.

Hence, it may not be feasible to help with any of the following:

Hardware repairs & tickets - Apple Authorized Service Provider
Service grievances & questions --> Apple Repair and Repair Status Check - Official Apple Support
Warranty & Apple Care+ issues --> Check Your Service and Support Coverage - Apple Support
Repair costs or product or prices of part service & replacement -

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Pink screen and iphone 13 dead , apple store asking to replace parts of a 2 days old device